Watchess.store partners with global merchants in order to provide you the best prices. This means that your order is shipped from global areas such as Thailand, China, India, etc. We do offer a 100% satisfaction guarantee. Because we ship directly from our partners, your item may take 3-4 weeks to arrive. Please do not panic if it does not show up immediately, it’s on its way. We offer international shipping options too — no matter where you are, you can buy from us!